Shipping Policy
At CheapJewelryShop (CJS), we are committed to delivering your orders safely and efficiently. Please review our shipping policy below before placing an order.
Order Processing
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Orders are usually processed within 1–3 business days after payment confirmation.
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During holidays, promotional events, or peak seasons, processing may take slightly longer.
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If any item is temporarily out of stock, our customer service team will contact you by email with an update.
Shipping Methods
We offer a variety of international shipping options depending on your destination, including:
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Standard International Shipping
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Express Shipping (DHL, FedEx, UPS, and other available carriers)
The available shipping methods and shipping costs will be displayed during checkout.
Delivery Time
Estimated delivery times vary by destination and shipping method.
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Express Shipping: approximately 3–8 business days
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Standard Shipping: approximately 7–20 business days
Please note that delivery times are estimates only and may be affected by customs clearance, weather conditions, public holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
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Shipping carrier
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Tracking number
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Tracking link
You can also check your order status anytime by logging into your My Account page.
Shipping Address
Please make sure your shipping address is correct before submitting your order.
If you need to change the shipping address, please contact us as soon as possible. Address changes can only be made before the order has been shipped.
Customs, Duties & Taxes
Orders are shipped from China.
Import duties, customs fees, VAT, or other taxes may apply depending on your country's regulations. These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated.
We recommend checking your country's import regulations before placing an order.
Missing or Delayed Packages
If your package has not arrived within the estimated delivery time:
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Check the tracking information provided.
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Contact the shipping carrier if necessary.
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If you still need assistance, please contact our customer service team.
We will do our best to help investigate the shipment.
Damaged or Lost Shipments
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery or the expected delivery date.
Please include:
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Your order number
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Photos (if applicable)
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A description of the issue
Our support team will work with you to find a suitable solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email:
chinacheapjewelryshop@gmail.com
Business Hours:
Monday – Saturday
9:00 AM – 10:00 PM (GMT+8)
We typically respond to all inquiries within 1 business day.